Account and streaming problems can be complex. Please provide some information about your issue to help us resolve it. Name E-mail What device are you having trouble with? Phone Tablet Desktop or Laptop Computer Apple TV Roku Streaming Device Amazon Fire TV Stick Smart TV Android TV What streaming service are you using? Knowledge Network App knowledge.ca Knowledge Kids App Knowledgekids.ca What website are you on? knowledge.ca knowledgekids.ca What streaming service are you using? Knowledge TV App Knowledge Kids TV App What streaming service are you using? Knowledge Apple TV App Knowledge Kids Apple TV App knowledge.ca knowledgekids.ca Samsung App Which operating system are you using? Apple Android Which browser are you using? Safari Chrome Firefox Internet Explorer Edge Opera Which operating system are you using? Windows Apple Which browser are you using? Chrome Firefox Internet Explorer Edge Opera Which browser are you using? Safari Chrome Firefox Opera Are you casting or mirroring to a TV? Yes No Which generation is your Apple TV device? Let us know the brand and model of your TV Please describe the problem CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Submit
